Ask an Expert: Evaluating LLM “Research Assistants” and their Risks for Novice Researchers

This essay by Tiffany DeRewal has now been published in Critical AI at this link https://doi.org/10.1215/2834703X-12095982the abstract is pasted in below. If your institution lacks access to Critical AI please encourage them to subscribe. If you are an independent scholar please write to criticalai@sas.rutgers.edu.

ABSTRACT:

LLM research assistants promise gains in efficiency and productivity, purporting to “streamline” the challenging, recursive, and often messy work of identifying, evaluating, analyzing, and synthesizing the existing research on a given topic. These tools have prompted concern in scholarly research communities, particularly among educators, who understand the processes of research-based writing—including rhetorical analysis, source evaluation, and the ability to grasp and analyze a set of research questions and to locate them in a larger context—as crucial activities, integral to building students’ intellectual abilities and skills. Through a close examination of one LLM research assistant, Google’s NotebookLM, this analysis emphasizes four major points about NotebookLM and LLM research assistants more generally: (1) They are not good at summarizing texts: they get things wrong, make things up, and do so in complex, nonobvious ways; (2) Their outputs mimic, but do not actually produce, the outcomes of human reading comprehension and source synthesis; (3) They are proprietary black boxes; and (4) They risk harm to the cognitive development of their users. By helping students to develop practical understandings of how LLM systems generate what is called “research,” educators can empower them to assess the true capabilities, limitations, and consequences of these products.

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